We’re here to help with everything you need! Whether you have questions about our jackets, need sizing advice for a costume jacket, or want updates on your order, our team is ready to assist. At Costume Jacket, customer satisfaction is our priority — from guiding you through styles to resolving any issue quickly.
Frequently Asked Questions
Orders & Sizing
Is this genuine or vegan leather?
Each product listing specifies the material. We offer both genuine leather and vegan (faux) leather options depending on the style.
XXS through 4XL, made to order. Use our size guide (shoulder, sleeve, chest, waist) before ordering, or contact us to confirm fit.
What if I order the wrong size?
We don't accept size-based returns unless we shipped the wrong size/color or a defective item. For confirmed wrong-size orders, we offer a flat 50% discount on a replacement.
Shipping & Returns
How long does it take to receive my order?
Every piece is handmade to order: 5–7 business days to process, plus 3–5 business days for express shipping via DHL, FedEx, UPS, or USPS.
Do you ship worldwide?
Yes, except restricted countries. Orders over $700 ship free.
What's your return policy?
30 days for unworn/unused items in original packaging. Return shipping is buyer-paid and non-refundable.
Are your products officially licensed?
No. Our designs are fan-made and inspired by pop culture characters; we're not affiliated with or endorsed by the studios, publishers, or rights holders.
Have a question? Contact us!
Worldwide Shipping
We deliver our premium leather and costume jackets to customers across the globe, right to your doorstep.
30-Day Easy Returns
Shop with confidence — return or exchange any jacket within 30 days, hassle-free.
Affordable Price Guarantee
Enjoy bold, cinematic style at the best prices without compromising on quality.
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